Delivery Information

EASTER WEEKEND & BANK HOLIDAY OPENING AND DELIVERY INFORMATION

We are closed from 5pm on Thursday 29th March to 9am Tuesday 3rd April

During this period, the counter will be closed and no shipping of orders until Tuesday 3rd April

Thursday 29th March - Open until 5pm - Order shipped until 4.30pm

Friday 30th March - CLOSED - NO ORDERS SHIPPED

Saturday 31st March - CLOSED - NO ORDERS SHIPPED

Sunday 1st April - CLOSED - NO ORDERS SHIPPED

Monday 2nd April - CLOSED - NO ORDERS SHIPPED

Tuesday 3rd April - Open from 9am and shipping of orders placed over the closure period begins.

 

     FREE Delivery Terms & Conditions

  • Free shipping is only available on the 5 working days delivery option.

  • Only qualifying products are eligible for the discounted shipping rate. This is indicated by the free shipping icon next to the product.

  • Discounted shipping applies to UK mainland* deliveries only and excludes additional delivery options. (For example, Saturday delivery)

  • Free Delivery is only available on orders over £100.00 inclusive of VAT, below 10KG and size of consignment is taken in to account (see below).

  • To obtain Free Delivery, select delivery option "5 Working Day - FREE" at checkout as your delivery method.

  • Free Delivery is a strictly Limited Time Only Offer, and may be stopped at any time.

  • All items on the order must be in stock and available for delivery.

  • Offer only applies to orders under 10KG in weight (orders over 10KG and £100 in value will be offered a discounted Super Saver Shipping option), parcel size is taken into consideration also - see Postage & Packing Information below.

      *Please note FREE UK mainland delivery option excludes Northern Ireland, Eire, Scottish Offshore, Scottish Highlands & Islands, Channel Islands and Isle of Man (see United Kingdom Exceptions below for all information)

      

 

BELOW IS OUR NORMAL DELIVERY INFORMATION - SEE TOP OF PAGE FOR HOLIDAY DELIVERY INFORMATION

Orders received before 4.30pm will be dispatched the same day (working days ONLY: Mon - Fri).

All orders received after 4.30pm will be dispatched the next working day.

We will always attempt to dispatch orders received after 4.30pm on the same working day, but if that is not possible, especially on a Monday due to the weekends orders, they will be dispatched the next working day.

Orders received after 4.30pm on a Friday will be dispatched the next working day (i.e. Monday).

(we are unable to advise on the time's of delivery for Royal Mail deliveries, if you selected courier as your delivery method and inputted your email address or mobile telephone number at checkout, you will receive delivery information via the couriers with a 1 hour time window if your delivery is in the UK).

Orders placed on a Friday (before 4.30pm) will be delivered on the Monday for example, if you selected Courier Next Working Day as your delivery method. We would advise that our couriers do not make Saturday, Sunday or Bank Holiday deliveries as standard options.

We use various shipping methods in order to get the best combination of service and value for money for our customers.

We use the services of a Courier (DPD), myHermes and the Royal Mail. Due to the amount of orders we ship with DPD we have special discounted pricing from them and are able to offer extremely competitive pricing. The various shipping methods are shown during the order process and also at checkout for you to specify which method is suitable to you.

NOTE: We cannot be held responsible for courier delays.

Important Information

Orders will not be shipped to alternative countries than the Credit Card billing country.

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